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It installs them and provides technical assistance. 4. Infrastructure management It is related to the management and control of devices, equipment and peripherals, that is, the company’s hardware computing assets, such as computers, servers, modem, among others. It also includes supervision and monitoring of business applications. 5. Technical support It is a mechanism that provides help and assistance to employees (remotely or in person) if problems arise with computers or other assigned IT equipment. Tasks involve providing solutions to software failures, access to printers and others. Hardware problems are also attended to and resolved. 6. Integrated communications This service addresses problems or failures in voice, data, IP telephony and video conferencing connection platforms to and from laptops, computers or mobile devices.

Procurement and acquisition It is responsible

For guiding and giving advice to companies on software, hardware and consumable solutions that best adapt to a company’s existing platforms and infrastructure. It includes the analysis of the terms and clauses suggested by equipment suppliers and negotiating with them conditions that do not harm Iran Mobile Database the economic and operational interests of the companies. 8. Application and software development Provides guidance and feasibility for companies looking to upgrade or modify IT equipment or infrastructure. They also promote the creation of developments or applications that improve production processes or business strategies, carrying out tests and secure protocols until their final implementation.

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Storage and When computer programs backups

This service must guarantee scalable solutions for data retention and information backup for multi-users and clients safely both on servers and in the cloud. Benefits There are a wide variety of advantages for companies that properly apply managed IT services. Know the most relevant ones: Costs reduction Managed IT services allow you to reduce expenses very significantly, in contrast to the creation of your Israel Phone Number own work teams (including the tools and supplies to meet the requirements of users in a company). Best experience IT service providers are highly specialized, adopt best work practices, use planning, offer quick responses and provide reliable solutions. All of this generates a rewarding service experience for users.

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