Unification of all communication channels (Telegram, Viber, Facebook, Instagram, WhatsApp, web chat, email) into a single platform.
Chatbots :
Convenient chatbot designer with philippines email list 3 million contact leads secure data storage and flexible customization.
Possibility of working in on-premise mode for large companies.
Tools for working with clients :
AI tools FastLine and Copilot, which automate responses to customer requests, eliminating time spent on routine tasks.
Logging user and chatbot actions to analyze interactions.
Integration and analytics
Support for integration with CRM, ERP and other systems via API.
Deep analytics including sales funnels and user activity.
Automation :
Trigger mailings for notifications termites in your organic garden: what to do about news, promotions and events.
Secure mobile payment options through Google Pay and Apple Pay.
Web widget :
Online chat for websites with customization function and 24/7 availability.
Why ConnectiveOne?
ConnectiveOne helps companies speed up the customer engagement process, saving up to 50% of the team’s time by automating routine tasks. The platform provides centralized process management, making customer service seamless and personalized.
Peculiarities :
Flexibility : Quickly adapt to unique business needs
Stability : Over 99.5% uptime and DDoS protection.
Multilingual support : Ability to handle customer requests in different languages.
Advantages :
Convenient integration with popular calling list systems.
Support for omnichannel communications.
High performance and reliability of the system.
Bottom Line : ConnectiveOne is a one-stop solution for companies looking to improve customer service, automate interactions, and ensure stable operations under high loads. The platform is especially useful for businesses focused on multichannel communications and digital transformation.
3. Nextiva Client card with
Nextiva
Nextiva continues to be a leader in call center software, with a proven track record of working with over 100,000 companies and handling over a billion interactions annually. Founded in 2006, the company has proven itself to be a trusted partner for businesses of all sizes.
Nextiva Key Features
For inbound call centers: Client card with
Intelligent call routing.
Advanced IVR with support for customization for unique scenarios.
Advanced analytics including agent performance and customer preferences.
For outbound call centers.